We firmly believe that customer service is at the core of our success. Further, we want you and all your staff to know that all our specialists are on hand to help with any technological issues. That is why we have a highly trained team of committed help desk analysts, based inhouse at our Glasgow office.
As part of our fixed price with our fully managed IT services, our helpdesk are available to deal with any queries. We handle each question by remotely accessing the login to the specific user’s computer and fixing any issues that you are experiencing. If further maintenance is required, one of our highly trained engineers will come out to visit your office to ensure the issue is rectified.
We always look to invest in staff training to ensure all our engineers are equipped with the knowledge regarding the latest technological advancements. This reaffirms to our clients that they have a helpdesk and engineers that are highly capable in dealing with all IT related queries no matter how extreme the question may be. We want to give you the best IT platform available to allow you to operate at peak performance every business day!